We're sorry to see you go!
Please review our cancellation policy below and complete the cancellation form. We hope to see you back soon!

Membership Commitment & Early Cancellation Policy
All memberships are subject to an initial minimum 3-month commitment upon sign-up. This policy supports consistency in our programming, ensures coach-to-member ratios remain optimal, and helps maintain the quality of your training experience.
 

• Please note: Membership "pauses" do not count toward the 3-month commitment. The commitment must be fulfilled through three consecutive, full-priced billing cycles.

We understand that unexpected circumstances may arise. Early cancellation requests will only be considered under the following conditions and must include supporting documentation: 

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• Medical Reasons: A signed note from a licensed medical provider must clearly state that you are unable to participate in physical training for health reasons.

• Relocation: If you are moving and will no longer have reasonable access to our locations, you must provide valid proof of relocation (e.g. updated residential address or formal moving confirmation).

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Requests without appropriate documentation will not be approved and may result in a charge for the remainder of your 3-month commitment. 

Should you have any questions at all please don't hesitate to reach out via the FLA customer service line: 347-454-7161 or the membership email: members@flatironathletic.com