DROP-IN CLASSES.​

No-showing, cancelling within 6-hours prior, or failing to check in for a drop-in class reservation will incur a $35 fee. 

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PAUSES.

Members may utilize a 4-week pause, twice per year, to hold their spot. The first 4-week pause will incur a $30 fee in lieu of the full membership fee. The second 4-week pause will incur a fee half the price of normal membership fee. The AC retains the right to extend pauses on a case-by-case basis at its discretion as a courtesy to members with extenuating circumstances.

 

Pauses cannot be followed by membership cancellation. If you are planning to end your membership, please cancel straightaway so we can extend your spot to someone on the waitlist.

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CANCELLATION.

Membership Commitment & Early Cancellation Policy

All memberships are subject to a 3-month commitment upon sign-up. Following 3 months, memberships are month to month. This policy supports consistency in our programming, ensures coach-to-member ratios remain optimal, and helps maintain the quality of your training experience. 

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• Please note: Membership "pauses" do not count toward the 3-month commitment. The commitment must be fulfilled through three consecutive, full-priced billing cycles.

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We understand that unexpected circumstances may arise. Early cancellation requests will only be considered under the following conditions and must include supporting documentation: 

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• Medical Reasons: A signed note from a licensed medical provider must clearly state that you are unable to participate in physical training for health reasons.

• Relocation: If you are moving and will no longer have reasonable access to our locations, you must provide valid proof of relocation (e.g. updated residential address or formal moving confirmation).

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Requests without appropriate documentation will not be approved and may results in a charge for the remainder of your 3-month commitment. Should you have any questions at all please don't hesitate to reach out via your club's customer service line or membership email.